TERMS & CONDITIONS

Last Updated: September 15, 2026

Welcome to Veloria Fashion House.

These Terms & Conditions govern your access to and use of our website, products, and services. By visiting our website, placing an order, or using any of our services, you agree to be bound by these Terms & Conditions.

Veloria Fashion House is operated by Xiamen Yuyingde Hotel Management Co., Ltd.

Please read these Terms & Conditions carefully before using our website.

  1. GENERAL TERMS

By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

You agree to use our website only for lawful purposes and in accordance with these Terms & Conditions.

We reserve the right to update, modify, suspend, or discontinue any part of our website or services where reasonably necessary.

  1. PRODUCTS AND SERVICES

We make reasonable efforts to provide accurate product descriptions, images, colors, sizes, prices, and other information.

However, actual product colors may vary slightly due to photography, lighting conditions, screen settings, and device displays.

Minor measurement differences may also occur due to different measuring methods.

Product availability is subject to change without notice.

  1. PRICING

All prices displayed on our website are shown in the currency indicated on the website or during checkout.

We reserve the right to change product prices at any time before an order is placed.

Price changes will not normally affect orders that have already been accepted and paid for.

If an obvious pricing or technical error occurs, we reserve the right to contact you to correct the issue or cancel the affected order and issue an appropriate refund.

  1. ORDERS

When you place an order, you agree to provide accurate, complete, and current information.

After placing an order, you may receive an order confirmation by email. Receiving an automated confirmation does not necessarily mean that your order has been finally accepted.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving suspected fraud, payment problems, incorrect pricing, product unavailability, shipping restrictions, or inaccurate customer information.

If we cancel an order after payment has been successfully collected, an appropriate refund will be issued.

  1. PAYMENT

Customers must provide valid payment information when completing a purchase.

Payments may be processed by third-party payment service providers. Your use of a third-party payment service may also be subject to that provider’s own terms and privacy policy.

We reserve the right to perform reasonable verification or security checks before processing or shipping an order.

  1. SHIPPING AND DELIVERY

Order processing times, estimated delivery times, shipping charges, tracking information, customs information, and other delivery terms are described in our Shipping Policy.

Delivery times are estimates and may be affected by customs processing, carrier delays, weather conditions, holidays, local delivery conditions, or other circumstances outside our reasonable control.

Customers are responsible for providing complete and accurate delivery information.

  1. RETURNS AND REFUNDS

Returns, exchanges, cancellations, and refunds are governed by our Refund and Returns Policy.

Customers should review the applicable policy before making a purchase.

Nothing in these Terms & Conditions is intended to limit any mandatory consumer rights that cannot legally be excluded or restricted.

  1. ORDER CANCELLATIONS

If you wish to cancel or modify an order, please contact us as soon as possible.

We will make reasonable efforts to accommodate your request. However, once an order has entered processing, fulfillment, or shipment, cancellation or modification may no longer be possible.

  1. CUSTOMER ACCOUNTS

If our website allows customers to create accounts, you are responsible for maintaining the confidentiality of your login credentials.

You are responsible for activities performed through your account unless unauthorized use results from circumstances for which you are not responsible.

Please contact us promptly if you believe your account has been accessed without authorization.

  1. INTELLECTUAL PROPERTY

Unless otherwise stated, the content available on this website, including text, graphics, logos, photographs, product presentations, page layouts, and other materials, is owned by or licensed to Veloria Fashion House or its applicable content providers.

You may use our website for personal and non-commercial shopping purposes.

You may not reproduce, distribute, modify, republish, commercially exploit, or otherwise use protected website content without appropriate authorization, except where permitted by applicable law.

  1. PROHIBITED USES

You may not use our website:

  • For unlawful or fraudulent activities
  • To provide false or misleading information
  • To interfere with the operation or security of the website
  • To introduce viruses, malicious code, or other harmful technology
  • To attempt unauthorized access to our systems or accounts
  • To infringe intellectual property or other legal rights
  • To collect information about other users without authorization
  • To engage in abusive, deceptive, or harmful conduct

We may restrict or terminate access to our services if these Terms & Conditions are materially violated.

  1. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites, payment providers, shipping carriers, social media platforms, or other external services.

We do not control third-party websites and are not responsible for their content, availability, privacy practices, or terms.

Customers should review the applicable policies of third-party services before using them.

  1. PRIVACY

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, disclose, and protect personal information.

  1. DISCLAIMER

We make reasonable efforts to maintain accurate and reliable website information.

However, to the extent permitted by applicable law, we do not guarantee that the website will always operate without interruptions, delays, technical problems, or errors.

Nothing in these Terms excludes warranties, guarantees, or other protections that cannot legally be excluded under applicable consumer law.

  1. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Veloria Fashion House and its operator will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services where such liability may legally be limited.

Nothing in these Terms & Conditions excludes or limits liability where doing so would be prohibited by applicable law.

  1. INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses or claims resulting from your unlawful use of our website, violation of these Terms & Conditions, or infringement of another person’s rights.

  1. FORCE MAJEURE

We will not be responsible for delays or failures caused by circumstances outside our reasonable control, including natural disasters, severe weather, transportation disruptions, government actions, customs delays, labor disputes, telecommunications failures, epidemics, or other similar events.

  1. CHANGES TO THESE TERMS

We may update these Terms & Conditions from time to time to reflect changes in our services, business practices, or legal requirements.

The updated version will be published on this page with a revised “Last Updated” date.

Your continued use of the website after changes take effect constitutes acceptance of the updated Terms to the extent permitted by applicable law.

  1. SEVERABILITY

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

  1. GOVERNING LAW

These Terms & Conditions are governed by applicable laws and regulations, subject to any mandatory consumer protection rights available to customers in their country or region of residence.

Nothing in these Terms is intended to deprive consumers of protections that cannot legally be waived.

  1. CONTACT US

If you have questions about these Terms & Conditions, please contact us:

Brand: Veloria Fashion House

Company: Xiamen Yuyingde Hotel Management Co., Ltd.

Legal Representative: Wu Sixi

Email: serve@veloriafashionhouse.com

Phone: +86 193 8668 9376

Address: Room 801, No. 3 Jinzhong Road, Huli District, Xiamen, Fujian, China

Thank you for choosing Veloria Fashion House.